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Category: Admin Officer Jobs

  • Front Desk Officer at Accor Hotel

    Front Desk Officer at Accor Hotel

    Front Desk Officer at Accor Hotel

    • Location: Rivers
    • Job Type: Full-time

    About Accor Hotel

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties.

    It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide.

    Job Responsibilities of the Front Desk Officer at Accor Hotel

    • Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
    • Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
    • Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
    • Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
    • Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
    • Document accurately all internal and guest messages. Distribute according to specified Hotel procedure.
    • Maintain an accurate internal phone list for accurate transfer of calls. Connect International and Operator Assisted calls for guests, record accurate charges.
    • Assist, as required to screen calls for reservations.  Ensure accurate, up to date information is given.
    • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
    • Attend to other duties as requested by Management and Supervisors

    Qualifications needed for the Front Desk Officer at Accor Hotel

    • Associate’s or bachelor’s degree in a related field.
    • Prior experience as a receptionist or in a related field.
    • Consistent, professional dress, and manner.
    • Excellent written and verbal communication skills.
    • Competency in Microsoft applications including Word, Excel, and Outlook.
    • Good time management skills.
    • Experience with administrative and clerical procedures.
    • Able to contribute positively as part of a team, helping out with various tasks as required.

    Apply Here for the Front Desk Officer at Accor Hotel

     

  • Personal Assistant at Uncle Stan’s Foods

    Personal Assistant at Uncle Stan’s Foods

    Personal Assistant at Uncle Stan’s Foods

    • Location: Lagos
    • Job Type: Full-time

    About Uncle Stan’s Foods

    Uncle Stan’s Foods is a small chops company known for it’s unique finger food taste all over Lagos. Our brand makes us unique.

    Role Description 

    • We are looking for a versatile and highly-organized personal assistant to perform personalized administrative duties for senior management.
    • In this role, you will be responsible for scheduling meetings, taking notes, and handling correspondence on behalf of managers.
    • You may also be required to make travel arrangements and assist with other duties when required.
    • To ensure success as a personal assistant, you should exhibit excellent organizational skills and demonstrable experience in a secretarial role.
    • Accomplished personal assistants are intuitive to the needs of the managers and work autonomously to provide customized administrative support.

    Responsibilities of the Personal Assistant at Uncle Stan’s Foods

    • Act as the point of contact among executives, employees, clients and other external partners.
    • Manage information flow in a timely and accurate manner.
    • Take accurate and comprehensive notes at meetings.
    • Help with daily time management
    • Schedule meetings and manage calendars
    • Ordering office supplies and replacements, as well as managing mail and courier services
    • Scheduling appointments, maintaining events calendar and sending reminders
    • Oversee the performance of other clerical staff
    • Run errands as requested
    • Plan travel, including flights, accommodation, and ground transportation
    • Coordinate office appointments and meetings
    • Draft correspondence such as emails and letters
    • Organizing meetings, including scheduling, sending reminders
    • Perform any other tasks as assigned.

    Requirements for Personal Assistant at Uncle Stan’s Foods

    • BSc/HND in any related discipline.
    • 1-2 years of experience as a personal assistant would be advantageous.
    • Must be proactive.
    • Must possess organizational and time management skills.
    • Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
    • Exceptional interpersonal skills.
    • Advanced typing, note-taking, record keeping skills.
    • Ability to manage internal and external correspondence.
    • Excellent written and verbal communication skills
    • Must be able to multitask.
    • A proactive approach to problem-solving
    • The preferred location of applicants is Lekki

    How to Apply 

    Are you interested in this job position?if yes,Send CVs to: [email protected]

  • Administrative Officer at Xnet Security Technologies Limited

    Administrative Officer at Xnet Security Technologies Limited

    Administrative Officer at Xnet Security Technologies Limited

    • Location: Lagos
    • Job Type: Full-time

    About Xnet Security Technologies Limited

    XNet Security Technologies Ltd is an innovative & dynamic company that evolved from a team of dedicated professionals based in Europe and Nigeria.

    Established since 2003, we are currently Nigeria’s largest vehicle tracking company, with over 50 fully qualified installation and recovery engineers nationwide.

    Job Description

    We seeking energetic Administrative Officers who are recent graduates to undertake a wide range of tasks including:

    • Receive and make phone calls from/to customers, and attend to their requests promptly and politely, whilst ensuring customer satisfaction.
    • Monitor and track customer vehicles
    • Assist the Sales Team in handling issues from customers related to customer enquiries, report generation, service subscriptions, and so on.
    • Carry out efficient and accurate updates based using our different platforms.
    • Generate detailed reports upon request by our customers.
    • Make on-the-spot judgments regarding the immediate action required when incidents arise.

    Responsibilities of the Administrative Officer at Xnet Security Technologies Limited

    • Keep the office and its contents safe.
    • Manage the company’s customers whilst on duty and escalate extra-ordinary issues.
    • Knowledge of geography, with the ability to analyze and interpret mapping data.
    • Strong customer relation skills, analytical with problem solving skills.
    • Ability to work shifts, under pressure, and in a stressful environment.
    • Basic knowledge of tracking systems.
    • Ability to think on your feet, remain calm and assertive and assist customers in all situations.

    Qualifications for the Administrative Officer at Xnet Security Technologies Limited

    • Minimum post 2 years post qualification experience in Bsc/HND in Computer Science, Geography, Management Information Systems, Information Technology, Administration, etc.
    • Excellent written and oral English skills, and the ability to remain calm and focused under pressure
    • Must be Cordial with excellent communication skills
    • Available to work both weekends and overnight
    • Computer literate with above average IT skills, and proficient in the use of Microsoft Excel.

    Requirements

    The ideal candidates:

    • Must be young and energetic
    • Must be resident in Lagos
    • Must be of extremely high integrity, confident, corporate appearance and motivated for the job.
    • Must be high calibre graduate with high level IT skills.

    How to Apply 

    Interested and qualified candidates should forward their up-to-date CV to: [email protected] using the Job Role and Location as the subject of your e-mails (e.g. Administrative Officer)

    Note

    • When applying, please include a covering e-mail detailing why you feel you are the ideal candidate for this role.
    • Only short-listed candidates will be invited for interview.
  • Front Desk Officer at Smash Technology

    Front Desk Officer at Smash Technology

    Front Desk Officer at Smash Technology

    • Location: Abuja
    • Job Type Full-time
    • Salary: ₦100,000 – ₦150,000
    • Deadline: 8th November, 2024

    About Smash Technology

    Smash Technology is a tech group of companies focused on employing technology to service its clients locally and globally.

    Initially, the brand focused on Transport Investment across the country and beyond before pivoting into other viable sectors such as E-hailing, E-commerce, Food delivery, Booking platform, Virtual Office platforms, Travels, Real Estate, Social Networking among others.

    Smash Technology is a combination of almost a decade of visionary leadership, hard work, and dedication from many experienced and committed men and women who are aligned with the core purpose and goal of the brand.

    About the Role 

    • The Front Desk Officer is the first point of contact for visitors and callers.
    • This role involves managing the reception area, handling inquiries, and providing a welcoming environment for clients and staff.

    Expectations and Responsibilities of the Front Desk Officer at Smash Technology

    • Greet visitors and answer phone calls courteously.
    • Manage the reception area, ensuring a professional appearance.
    • Handle inquiries and direct visitors to the appropriate department.
    • Maintain and manage appointment schedules.

    Qualifications

    • Batchelor’s degree in any related field; additional administrative training preferred.
    • 3+ years of experience in a receptionist or front desk role.

    Professional Skills of the Front Desk Officer at Smash Technology

    • Excellent communication and interpersonal skills.
    • Strong organizational abilities.
    • Proficient in MS Office (Word, Excel) and appointment scheduling software.
    • Customer service orientation and professionalism.

    How to Apply 

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

  • Front Desk Customer Service & Sales Specialist at Mechanic on the Go

    Front Desk Customer Service & Sales Specialist at Mechanic on the Go

    • Location: Lagos
    • Job Type: Full-time

    About Mechanic on the Go

    At Mechanic On The Go we redefine the traditional notion of auto care.

    We’re not just mechanics; we’re your automotive lifeline, ready to roll wherever you are in Lagos.

    Our commitment to excellence and convenience sets us apart in the realm of mechanics in Lagos.

    Job Overview

    • The Front Desk Customer Service & Sales Specialist will be the face of the auto repair company, responsible for engaging and persuading customers to invest in necessary repairs at competitive prices.
    • This individual will handle all front desk duties, from greeting customers to providing updates throughout the repair process.
    • The ideal candidate excels at customer service and sales, using their persuasive communication skills to build trust, guide customers through repair decisions, and ensure they feel confident in paying for premium services.

    Key Responsibilities of the Front Desk Customer Service & Sales Specialist at Mechanic on the Go

    Customer Engagement & Sales:

    • Greet all customers warmly and professionally as they enter the auto repair shop, creating a welcoming and trustworthy first impression.
    • Convince and seduce customers to invest in recommended repairs, effectively communicating the benefits of the services provided.
    • Use persuasive selling techniques to guide customers through the repair process, making them feel comfortable and confident in their decision to pay for services at any price.
    • Present repair quotes clearly and confidently, justifying costs and explaining why premium repairs are necessary for safety and vehicle longevity.
    • Ensure customers understand the value of high-quality service and parts, upselling where appropriate to maximize revenue.

    Customer Service & Communication:

    • Act as the main point of contact for customers, providing regular updates throughout the repair process—from the initial diagnosis to job completion.
    • Proactively communicate repair progress, estimated completion times, and any unexpected findings or additional costs, ensuring customers are well-informed and reassured.
    • Handle customer inquiries, concerns, or complaints with professionalism, resolving issues promptly to maintain a high level of satisfaction.
    • Manage customer expectations by setting clear timelines and explaining repair complexities when necessary.

    Front Desk Management:

    • Answer phone calls, schedule appointments, and manage customer walk-ins efficiently.
    • Maintain a clean, organized, and welcoming front desk area that reflects the professionalism of the company.
    • Keep detailed records of customer interactions, vehicle histories, repair quotes, and invoices.
    • Process payments accurately and manage any billing inquiries or concerns.

    Reporting & Collaboration:

    • Work closely with mechanics and the repair team to ensure all customer requests and repair needs are clearly communicated and understood.
    • Track sales performance, customer feedback, and customer satisfaction, reporting to management on successes and areas for improvement.
    • Collaborate with the CEO and management team to refine sales strategies and improve overall customer experience.

    Qualifications

    • Proven experience in customer service and sales, preferably in the auto repair or automotive industry.
    • MUST RESIDE AROUND IKEJA
    • Exceptional persuasive communication skills, with the ability to make customers feel confident and secure in paying for premium repairs.
    • Strong problem-solving skills and the ability to handle objections effectively.
    • Familiarity with automotive terminology and repair processes is a plus.
    • Proficiency in using CRM systems, point-of-sale systems, and other front desk software.

    Skills and Competencies

    • Excellent interpersonal and customer relationship management skills.
    • Strong sales instincts with the ability to upsell and close deals in a service-based environment.
    • Ability to multitask and prioritize in a fast-paced setting.
    • Professional demeanor, patience, and the ability to build trust with customers.
    • Highly organized and detail-oriented, with excellent time management skills.

    Preferred Qualifications

    • Experience working in an automotive service center or similar environment.
    • Background in high-end or premium service sales, with a proven track record of converting customer inquiries into profitable sales.
    • Highly organized and detail-oriented, with excellent time management skills.

    Method of Application 

    If you’re passionate about cars, have excellent customer service skills, and want to be part of a dynamic team, we want to hear from you!

    Please submit your resume to: [email protected] 

     

     

  • Receptionist at Sunu Group

    Receptionist at Sunu Group

    • Location: Lagos
    • Job Type: Full-time
    • Salary: ₦50,000 – ₦100,000/month
    • Deadline: 31st October, 2024

    About Sunu Group

    SUNU Assurances Nigeria Plc, a member of SUNU Group has the vision to be a Leading African Insurance Company.

    It is on a mission to be an insurance company recognized for excellent client services, using cutting edge technology, motivated workforce and good business ethics to meet stakeholders & rsquo expectations.

    This will be driven by innovative in service delivery, products development, cost management, customers experience and ensuring proper balance in all dealings.

    SUNU Assurances Nigeria Plc preserves and multiplies value of shareholders and ultimately maintains a consistent dividend payment policy.

    Job Responsibilities of the Receptionist at Sunu Group

    • Answering, screening, and forwarding calls.
    • Taking messages and ensuring they are passed on to the right staff member in time.
    • Welcoming visitors and accompanying them to specific locations
    • Alerting staff when their visitors have arrived
    • Monitoring security and telecommunications systems to increase the company’s security
    • Coordinating internal and external events
    • Handling complaints and queries via calls, emails, and general correspondence
    • Obtaining and sharing data through emails or other modes
    • Managing administrative tasks like maintaining appointment calendars
    • Filing and maintaining documents and records
    • Helping the HR department with the hiring, onboarding, and firing procedures
    • Managing travel plans and documents
    • Keeping track of office supplies, furniture, and equipment
    • Sorting, delivering, and preparing mail and courier deliveries
    • Managing the availability of the meeting/conference rooms
    • Supervising office services such as cleaners and service maintenance staff
    • Maintaining the reception area’s safety and cleanliness standards

    Job Requirements

    • Minimum of OND
    • Minimum of 1year experience as a front desk office/ receptionist

    Method of Application for the Receptionist at Sunu Group

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

  • Office Administrator at Life Edge Nigeria (LEN)

    Office Administrator at Life Edge Nigeria (LEN)

    • Location: Lagos
    • Job Type: Full-time
    • Salary: ₦50,000 – ₦100,000/month

    About Life Edge Nigeria (LEN)

    Life Edge Nigeria (LEN) is a study/ travel agency we offers outstanding services in a professional way with one hundred per cent customer interest/satisfaction at hand.

    For our students; right from the point of filling admission application form till the visa application stage we provide world class admission processing services/ immigration services.

    Job Description

    • Life Edge Nigeria is hiring for the Office Administrator role.
    • The ideal candidate will be a young, intelligent, creative person with previous clerical or administrative experience who lives in the Ojodu-Berger area.

    Responsibilities:

    • Attend to the client’s requisition.
    • Update students’ information.
    • Search information online.
    • Attend to mails.
    • Create or generate reports and prepare memos as required.
    • Ensure achievement of customer satisfaction including assisting to collate feedback for assessing same when needed.
    • Promote the company’s brand philosophy while discharging your responsibilities.
    • Interpreting complex guidelines/procedures accurately.
    • Carry out other duties as may be applied from time to time.

    Requirements:

    • Must possess an HND/BSC degree.
    • Computer proficiency and familiarity with MS suites.
    • Warm and friendly disposition.
    • Ability to effectively manage stress and deal with multiple priorities.
    • Excellent organizational skills with attention to detail and a methodical approach to paperwork, processes, and the application of policies and procedures.

    Apply Here for Office Administrator at Life Edge Nigeria (LEN)

  • Front Desk Officer at Tybitx Services International Limited

    Front Desk Officer at Tybitx Services International Limited

    • Location: Lagos
    • Job Type: Full-time

    About Tybitx Services International Limited

    Tybitx Services International Limited (“Tybitx”) provides Human Resource professional services in Transition Management.

    We are positioned to enable organisations achieve their mission through innovative strategies.

    We believe that sustainable focus while creating change must have healthy results for an organisation. We offer our clients a combination of competence and experience

    Job Description

    • He/She serves as the first point of contact for visitors and guests, managing inquiries, directing calls, and providing assistance as needed.
    • Responsible for maintaining a professional and welcoming desk area.

    Requirements

    • HND / B.SC Administration, or a related field.
    • Minimum 1-2 years of experience in a front desk role
    • Strong communication and interpersonal skills, both written and verbal
    • Analytical and problem-solving skills
    • Proficiency in Microsoft Suite
    • Ability to work independently and in a team
    • Ability to maintain confidentiality and handle sensitive information with integrity.

    Apply Here

  • Front Desk Officers at PwC

    PwC is currently looking to recruit a front desk officer.

    We are looking for candidates who are presentable, enthusiastic, and have the ability to work on their own initiative and towards deadlines.

    Job Description & Summary

    Our Office Services team is responsible for managing the well being of our office environment as well as responding to office requests from PwC partners and staff to help keep the office running smoothly.

    Our Office Services team is responsible for managing the well being of our office environment as well as responding to office requests from PwC partners and staff to help keep the office running smoothly.

    To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

    To help us achieve this we have the PwC Professional; our global leadership development framework.

    It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    At the Administrative level, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

    • Conduct self in a professional manner and take responsibility for work and commitments.
    • Flex approach to meet the changing needs of teams and clients.
    • Identify and make suggestions for improvements when problems and/or opportunities arise.
    • Learn about changing business needs and consider the impact on services provided.
    • Take action to stay current with new and evolving technology.
    • Handle, manipulate and analyse data and information responsibly.
    • Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
    • Anticipate the needs of others and take appropriate action.
    • Embrace different points of view and welcome opposing and conflicting ideas.
    • Uphold the firm’s code of ethics and business conduct.

    The ideal candidate will have excellent communication skills, as they will hold a role of first point of contact between the firm and its clients.

    Requirements:

    • Strong verbal and written communication skills in English
    • Attentive to detail, highly organised and able to multitask and prioritise
    • Ability to build strong lasting relationships
    • Knowledge of Microsoft Office applications
    • First Degree in any discipline with minimum of Second-Class Upper Division.
    • At least two years practical experience in Front Desk role

    Deadline: October 3rd, 2024

    Apply Here

  • Remote Customer Support Executives Needed at Yandex

    Yandex is a technology company that builds intelligent products and services powered by machine learning.

    Our goal is to help consumers and businesses better navigate the online and offline world. Since 1997, we have delivered world-class, locally relevant search and information services.

    We’re hiring for: Remote Customer Support Executive (Full-Time)

    • Salary: $800 – $1,200 per month, based on experience
    • Location: Work from anywhere!

    What We’re Looking For:

    • 1-2 years of experience in customer support or a related role
    • Excellent written and verbal communication skills in English
    • Ability to work independently and manage time effectively in a remote environment
    • Familiarity with CRM tools such as Zendesk, HubSpot, or similar platforms
    • Availability to work flexible hours, including occasional weekends
    • Problem-solving mindset with attention to detail

    What We Offer:

    • 100% remote work: Join us from anywhere in the world!
    • Competitive salary in USD, with room for growth based on performance
    • A supportive team with regular check-ins and development opportunities
    • Flexible working hours to maintain a healthy work-life balance
    • Paid training and career development resources

    How to Apply

    Interested candidates should send their CV and a brief cover letter to [email protected].

    Deadline: 30th Sept 2024.

    Please include “Remote Customer Support Executive” in the subject line.