Receptionist at Radisson Blu Hotels
- Location: Lagos
- Job Type: Full-time
- Deadline: October 21st, 2024
About Radisson Blu Hotels
This Lagos accommodation offers 170 rooms and suites complete with air conditioning and Free high-speed, wireless Internet.
With great attention to detail, the Radisson Blu partnered with Swedish hospitality designer Christian Lundwall to create rooms fashioned in Urban or Ocean styles.
About the Role
- As Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
- Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities
- Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements
- Experience in front office beneficial but not essential.
- Hands-on approach with a can-do work style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions taking ownership for duties and tasks assigned.
- Personal integrity, with the ability to work in an environment that demands excellence.
- Experience of working with IT systems on various platforms.
- Strong communication skills.