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Front Desk Executive Officer Needed at Tractrac MSL

Tractrac MSL is an agricultural mechanization service intervention aimed at enhancing access of smallholder farmers to affordable and sustainable mechanization services in five states in Nasarawa State.

The project aims to create work opportunities for mechanization service providers, tractor operators, and a host of others in the mechanization ecosystem.

The project’s primary target is young men and women in peri-urban and rural communities, providing bundled mechanization services.

Ultimately, the project will focus on capacity-building, affordable last-mile services, financial inclusion, technology integration, and policy enhancement.

Position: Front Desk Executive (Female)

Location: Maitama, Abuja
Employment Type: Full-tim

Job Summary
  • We are seeking a polished and professional Female Front Desk Executive to serve as the first point of contact for clients, visitors, and staff. The ideal candidate will ensure a welcoming and efficient front desk operation while managing administrative tasks to support the overall office environment.

Key Responsibilities
Front Desk Management:

  • Greet and assist visitors, clients, and staff courteously and professionally.
  • Answer and direct phone calls, emails, and inquiries promptly.
  • Maintain a tidy and organized reception area.

Administrative Support:

  • Manage appointment schedules and meeting room bookings.
  • Handle incoming and outgoing mail, courier services, and deliveries.
  • Assist with data entry, filing, and maintaining office records.

Customer Service:

  • Address queries and provide accurate information about the company’s services.
  • Ensure customer satisfaction by responding to concerns and escalating issues as needed.

Office Coordination:

  • Collaborate with various departments to ensure smooth office operations.
  • Monitor office supplies and coordinate replenishment with the procurement team.
  • Assist in organizing office events and meetings as required.

Professional Representation:

  • Uphold a high level of confidentiality and professionalism at all times.
  • Represent the company positively to clients, visitors, and stakeholders.

Qualifications and Skills
Education:

  • Minimum of a Bachelor’s Degree in Business Administration, Communication, or a related field.

Experience:

  • At least 2–3 years of experience in a front desk or customer service role.

Skills:

  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management tools.
  • High level of emotional intelligence and interpersonal skills.

Other Requirements:

  • Professional appearance and demeanor.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Fluency in [Insert Language(s) as needed].

Work Environment:

  • The role requires working in a fast-paced office environment.
  • May involve occasional extended hours based on business needs.

Application Closing Date
8th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using  “Application for Front Desk Executive.” as the subject of the mail.