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Customer Service Representative at Boxify Logistics

About Boxify Logistics

Boxifynow is Nigeria’s leading one-stop solution for all your Xpress deliveries, Freight Logistics, warehousing /Fulfillment and professional service needs.

We are Nigeria’s leading food and professional services delivery online platform.

Our innovative platform caters to all your needs at your doorstep, encompassing a wide range of products and services, including food, medical care, beauty, laundry and cleaning services; as well as a nationwide courier services.

Location: Abuja

Job Type: Full-time

Salary: ₦50,000 – ₦100,000 monthly

Summary of the Customer Service Representative Role 

  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working with a team of CSRsand other departments to find appropriate solutions to problems.

How to Apply

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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