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Customer Service Officer at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally.

It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions.

Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.

To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Officer – Client Service

Job Ref ID: 80434276A-0001
Location: Minna Road , Abuja (FCT)
Employment Type: Full Time
Business Segment: Personal & Private Banking

Job Description

  • To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Education:

  • Minimum of First Degre

Behavioral Competencies:

  • Checking Details
  • Interacting with People
  • Resolving Conflict
  • Completing Tasks
  • Thinking Positively

Technical Competencies:

  • Banking Process & Procedures
  • Client Servicing
  • Customer Reception and Channelling
  • Product Knowledge (Consumer Banking).

Application Closing Date: Not Specified.

 

Apply here