Remote Customer Support Agent at hear.com
- Location: Remote
- Job Type: Full-time
- Pay: $23/hour + commission
- Schedule: Flexible 8-hour shifts
- Perks: PTO, health benefits, and provided equipment.
- Requirements: Empathy, adaptability, no degree needed.
About hear.com
hear.com is a global leader in hearing care, transforming lives through advanced health technology. Join a mission-driven team making a real difference!
We are the fastest-growing hearing care company globally Since 2012, we’ve redefined hearing care with our unique digital business model.
We’re proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well.
With over 1,100 team members in 7 international locations, we’ve transformed the lives of hundreds of thousands of customers. We’re shaping the future of hearing care , and every day our team helps customers improve their quality of life through better hearing.
Join us in creating a world where everyone can “Hear Well to Live Well. “We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Employment with hear.com is at-will, meaning that either you or the company may terminate employment at any time, for any reason, with or without notice or cause, as permitted by law. This is a year-round hiring position, and applications are continuously accepted.
Description of the Remote Customer Support Agent at hear.com
- As a Customer Support Agent, you’ll provide exceptional service to customers, contribute to key performance goals, handle high call volumes, and assist with chat and email support.
- With comprehensive training, you’ll develop solutions, improve processes, and change lives daily.
Requirements for the Remote Customer Support Agent at hear.com
- Empathy, a customer-centric mindset
- Growth-oriented attitude
- Ability to adapt to new systems like Salesforce, Twilio, and Zoom, and
- Reliable network connection (download speed of 100 Mbps+ and upload speed of 20 Mbps+).
Benefits of the Remote Customer Support Agent at hear.com
- Competitive compensation
- Full benefits package (medical, dental, vision, 401K)
- Open PTO
- Paid sick leave
- Remote work setup (equipment provided), and a collaborative, fun company culture.
Apply Here – Remote Customer Support Agent at hear.com