Administrative Officer at Xnet Security Technologies Limited
- Location: Lagos
- Job Type: Full-time
About Xnet Security Technologies Limited
XNet Security Technologies Ltd is an innovative & dynamic company that evolved from a team of dedicated professionals based in Europe and Nigeria.
Established since 2003, we are currently Nigeria’s largest vehicle tracking company, with over 50 fully qualified installation and recovery engineers nationwide.
Job Description
We seeking energetic Administrative Officers who are recent graduates to undertake a wide range of tasks including:
- Receive and make phone calls from/to customers, and attend to their requests promptly and politely, whilst ensuring customer satisfaction.
- Monitor and track customer vehicles
- Assist the Sales Team in handling issues from customers related to customer enquiries, report generation, service subscriptions, and so on.
- Carry out efficient and accurate updates based using our different platforms.
- Generate detailed reports upon request by our customers.
- Make on-the-spot judgments regarding the immediate action required when incidents arise.
Responsibilities of the Administrative Officer at Xnet Security Technologies Limited
- Keep the office and its contents safe.
- Manage the company’s customers whilst on duty and escalate extra-ordinary issues.
- Knowledge of geography, with the ability to analyze and interpret mapping data.
- Strong customer relation skills, analytical with problem solving skills.
- Ability to work shifts, under pressure, and in a stressful environment.
- Basic knowledge of tracking systems.
- Ability to think on your feet, remain calm and assertive and assist customers in all situations.
Qualifications for the Administrative Officer at Xnet Security Technologies Limited
- Minimum post 2 years post qualification experience in Bsc/HND in Computer Science, Geography, Management Information Systems, Information Technology, Administration, etc.
- Excellent written and oral English skills, and the ability to remain calm and focused under pressure
- Must be Cordial with excellent communication skills
- Available to work both weekends and overnight
- Computer literate with above average IT skills, and proficient in the use of Microsoft Excel.
Requirements
The ideal candidates:
- Must be young and energetic
- Must be resident in Lagos
- Must be of extremely high integrity, confident, corporate appearance and motivated for the job.
- Must be high calibre graduate with high level IT skills.
How to Apply
Interested and qualified candidates should forward their up-to-date CV to: [email protected] using the Job Role and Location as the subject of your e-mails (e.g. Administrative Officer)
Note
- When applying, please include a covering e-mail detailing why you feel you are the ideal candidate for this role.
- Only short-listed candidates will be invited for interview.