Standard Chartered Bank Nigeria: Recruitment Announcement

Standard Chartered Bank Nigeria is committed to attracting exceptional talent.

Our employees not only bring valuable expertise but also gain insight into the vast array of global opportunities we offer.

Central to our people strategy is employee engagement, which drives productivity, fosters a high-performance culture, and emphasizes achieving results through the right behaviors.

We are currently accepting applications for the role of Universal Banker in Abuja, Nigeria.

Job Title: Universal Banker

Job Type: Full-Time
Qualification: BA/BSc/HND
Location: Abuja, Nigeria

Key Responsibilities

Operations and Service Delivery:

Perform transactions such as cash handling, fund transfers, cheque issuance, and ATM/vault custodianship.
Process customer inquiries, account maintenance, and static data updates.
Handle local and telegraphic transfers, account balance confirmations, and customer complaints.
Generate account statements and manage stock of secured stationeries.

Compliance and Risk Management:

Adhere to internal policies and external regulations, ensuring timely submission of reports.
Monitor operational risks and maintain compliance with the bank’s risk control standards.
Report suspicious activities in line with money laundering prevention procedures.

Customer Relationship Management:

Build strong relationships with internal and external customers.
Migrate customers to remote channels through online activation and ATM usage.
Deliver effective communication on products and services, while addressing customer complaints.

Business Awareness:

Support the acquisition and growth of the customer base through referrals.
Provide accurate advice on products and services tailored to customers’ needs.

Governance:

Ensure governance frameworks, risk management, and operational controls are effective.
Maintain awareness of regulatory requirements and demonstrate high ethical standards in business conduct.

Key Qualifications and Skills:

Education: Minimum of a First Degree Certificate and NYSC completion certificate.
Skills:
- Action-oriented and adaptable.
- Strong learning agility and collaboration skills.
- Courageous in decision-making and process improvements.

Key Stakeholders:

BOSM and Branch Managers
Universal Bankers and Relationship Managers
IT, Cash Management Operations, GBS, and Legal Teams

Application Deadline: Applications are currently open. Apply today to join a dynamic team that values excellence, ethics, and innovation.

Apply here

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