Remote Sales Admin Lead at High Ticket eCommerce
High Ticket eCommerce is a leading coaching program dedicated to helping entrepreneurs and business owners excel in the world of high-ticket online sales.
Our mission is to empower our clients with the knowledge, tools, and support they need to build successful, sustainable eCommerce businesses.
Job Overview
- As we continue to grow, we are looking for a passionate, extroverted, and personable Sales Appointment Coordinator to join our team and communicate with our potential clients.
- We are hiring for a Sales Admin Lead to support our sales team ensuring efficient communication with qualified leads.
- Our previous Sales Admin has been promoted after 3 months and we are happy to welcome one more Sales Admin into our team.
- The successful candidate will be responsible for pre-call outreach, call result tracking, and follow-up communication via various channels such as WhatsApp, Telegram, i-Message, phone calls, and email.
- The primary goal is to maximize attendance at scheduled calls and contribute to the overall success of our sales efforts.
Location: Remote
Hours: Full-time, 9 AM – 5 PM EST,American time zone
- Initiate proactive communication with qualified leads before scheduled calls.
- Use various communication channels, including WhatsApp, Telegram, and i-Message, to engage with prospects.
- Confirm attendance and address any pre-call queries or concerns.
- Maintain a detailed and organized spreadsheet to track call results.
- Document attendance, feedback, and any relevant information obtained during or after calls.
- Provide regular updates to the sales team on call outcomes.
- Implement a systematic approach to follow up with leads who have not responded to initial outreach.
- Prioritize follow-up through phone calls, emails, and additional messaging platforms.
- Adjust communication strategy based on lead preferences and responsiveness.
Collaboration with Sales Team
- Coordinate closely with the sales team to understand the status of each lead and any specific follow-up requirements.
- Provide insights and feedback to improve the pre-call outreach process and overall lead engagement.
- Previous experience in a sales support or administrative role is preferred.
- Strong communication skills, both written and verbal.
- Charisma and the ability to instantly engage the prospect in a conversation.
- Proficient in using messaging platforms such as WhatsApp, Telegram, and i-Message.
- Excellent organizational and time-management skills.
- Detail-oriented with the ability to track and manage data in spreadsheets.
- Comfortable making phone calls and using email for follow-up communication.
This role requires verbal and written English communication with clients. We are seeking candidates with really good English skills.
- A competitive salary range of $24,000 – $36,000 per year + bonuses.
- The opportunity to work remotely and be part of an innovative, supportive team.
- A role that offers satisfaction and impact by helping entrepreneurs achieve their dreams.
- Continuous learning and development opportunities in the fast-growing eCommerce sector.
How to Apply
If you’re enthusiastic about working with our team & have a knack for communicating with people and ensuring that things run smoothly….we’d love to hear from you:
- On the form, you will need to add your CV and a short Loom video to tell us about your experience.
- Please make sure to show up on the Loom video the way you would meet our prospects on the call.