Remote Junior Customer Support Specialist at Kreativstorm
- Location: Remote
- Job Type: Full-time
About Kreativstorm
Kreativstorm is a dynamic and innovative management-consulting firm headquartered in Berlin, Germany.
Our team of experienced consultants brings a diverse range of talents and backgrounds, allowing us to provide tailored solutions to businesses of all sizes and industries.
As part of the Yes Network Group, LLC, a reputable US holding company, we have access to extensive resources and expertise.
Join us and start your journey as a Junior Customer Support Specialist today!
Responsibilities
- Provide exceptional customer support to clients through various channels.
- Collaborate with the customer support team to resolve issues and improve service.
- Assist in identifying and implementing service improvement initiatives.
- Bring innovative solutions to customer support challenges.
- Foster a collaborative team environment focused on excellence in customer service.
- Support in documenting and presenting customer support strategies and outcomes.
Requirements
- Professionals with a degree in Business, Communications, or a related field.
- Junior customer support specialists with a strong interest in client relations and service excellence.
- Effective communicators adept at understanding and resolving customer issues.
- Team players who thrive in collaborative environments.
- Detail-oriented individuals excelling in fast-paced, service-driven settings.
- Enthusiastic learners committed to advancing their customer support skills.
- Proficiency in customer support tools and software is highly valued.
- Familiarity with best practices in customer service advantageous.
- Some initial industry experience in customer support is preferred.
