Product Manager at First Bank (Emerging Channels)
- Location: Lagos
- Job Type: Full-time
- Deadline: 12th December, 2024
About First Bank
First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings.
With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services.
The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership.
Duties & Responsibilities of the Product Manager at First Bank
- Identifies and implement trendsetter ideas in eCommerce within FirstBank by researching industry and related events, publications, and announcements.
- Locate, propose, screen and close potential / new business deals on eCommerce by contacting potential partners, discovering and exploring opportunities.
- Develop negotiating strategies and positions.
- Protect the bank’s value by keeping information confidential.
- Update job knowledge by participating in educational opportunities.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Maintain and develop relationships with new and existing eCommerce customers in person, telephone calls, emails and meetings.
- Review FirstBank eCommerce Merchant agreement and ensure they meet the expected standards and are adequately executed.
- Create product awareness for Emerging Channels Business by leveraging on FirstBank’s Product Marketing and Sales channels.
- Responsible for the development of tailored product proposals and carrying out presentations for customers and SBUs.
- Review, track and provide Emerging Channels Business performance report for management use.
- Oversee the development, implementation and monitoring of Emerging Channels Business Processes and Procedures.
- Project Manage all eCommerce Deployments at all merchant locations.
- Comply with the principles and policies in the Information Security Handbook.
Education
- Minimum Education: HND & BSC in any discipline
Experience of the Product Manager at First Bank
- Minimum of 5 years’ experience in electronic banking product development and support
- Knowledge of industry and electronic payment systems
- Consultative selling experience with good negotiation skills
- Strong interpersonal skills; people and stakeholders management skills
- Strong innovative skill
- Technical and business background
Apply Here – Product Manager at First Bank
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