IT Support Officer at Talents and Skills Africa

IT Support Officer at Talents and Skills Africa

• Location: Lagos
• Job Type: Full-time
• Deadline: 30th November, 2024

About Talents and Skills Africa

Talents and Skills Africa Consulting LLC is a leading HR outsourcing and business support solutions provider in Nigeria providing a comprehensive range of outsourcing services from People Outsourcing to Business Process Outsourcing.

The company offer spectrum of HR services. TALENTS and SKILLS Africa is also available as an online recruitment platform to enable our clients source and recruit top and skillful professionals. As an online recruitment platform, it accessible to job seekers and employers.

Summary of the Role – IT Support Officer at Talents and Skills Africa

• The IT Support Officer is responsible for maintaining and troubleshooting the organization’s IT systems, ensuring the efficient operation of all IT equipment, and providing technical support across company branches.
• This job description outlines the primary responsibilities and qualifications required for the IT Support Officer role.

Tasks and Responsibilities of the IT Support Officer at Talents and Skills Africa

• Configure desktop and laptop operating systems.
• Diagnose and fix PC malfunctions on a daily basis.
• Ensure efficient operation of all IT equipment.
• Diagnose and resolve network connectivity and software-related issues before the close of business daily.
• Perform systematic troubleshooting of PCs and system networking (LAN and WAN) weekly, with reports submitted before close of work on Saturdays.
• Configure and manage webmail facilities, ensuring updates are completed in the first week of every month.
• Perform PC cloud backup and synchronization daily.
• Manage the company’s cloud accounting software, including installation, configuration, and maintenance of hardware, software, system networks, printers, and scanners.
• Provide technical support across company branches physically and virtually as needed.

Educational Qualifications and Experience

• Possess a B.Sc or HND in Computer Science or a related field.
• Have a minimum of three years of relevant work experience.

Person Specification for the IT Support Officer at Talents and Skills Africa

• Proficiency in the use of Microsoft Excel.
• Accuracy and speed in task execution.
• Strong communication skills.
• Analytical and problem-solving skills.
• Good interpersonal skills.

Method of Application 

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.