Remote Product Manager at M-KOPA (Retention)
- Location: Remote
- Job Type: Full-time
About M-KOPA
M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services.
From our roots as the pioneer in pay-as-you-go PayGo solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. Our team values psychological safety and takes a discovery-first approach to problem solving.
You’ll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.
Role Description of the Remote Product Manager at M-KOPA
- We are looking for a Product Manager to help drive M-KOPA’s mission of building transformative lifetime financial partnerships with our customers.
- This role offers the opportunity to drive significant customer and business impact through the implementation and iteration of critical engineering systems, internal tooling, and business processes.
- You’ll work with talented cross-functional teams including engineers, data scientists, analysts, designers, and commercial stakeholders across multiple countries.
- We are looking for a technical and/or analytical PM for this role — if you have a fondness for engineering and/or you love digging into data, you might be a good fit!
As a Remote Product Manager at M-KOPA, You’ll be Responsible for:
- Owning the strategic direction and evolution of critical engineering systems and business processes
- Working with engineers to drive continuous improvement in our systems’ capabilities
- Partnering with data scientists and analysts to understand user needs and implement novel methodologies
- Getting feedback from customers and customer care teams to understand customer pain points
- Analyzing data to understand the largest areas of opportunity for further improvements
This is a fully remote role and will include travel across our different markets and working within the UTC -1 through UTC+3 time zones.
As a Remote Product Manager at M-KOPA, Your application should demonstrate:
- 3+ years of product management experience
- Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
- Proven ability in solving technical and/or analytical problems
- Ability to work with diverse, distributed teams across multiple countries
- Strong interpersonal, communication, and collaboration skills
- Experience in data-driven decision making and strategy development
- Experience with agile methodologies and cross-functional team leadership
- Nice to have: Experience with data science models.