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Customer Relationship Executive at Apex Network 

Customer Relationship Executive at Apex Network

  • Location: Lagos
  • Job Type: Full-time

About Apex Network 

We are Virtual Assets Service Provider, We provide a wide range of decentralized asset exchange service.

Role Description 

  • Apex Network is looking for a proactive Customer Relationship Executive to become the face of our company and cultivate strong relationships with our customers.
  • In this role, you will be responsible for managing customer accounts, addressing inquiries, and ensuring an exceptional level of service throughout the customer journey.
  • Your primary goal will be to understand customer needs, provide tailored solutions, and effectively communicate our product offerings.
  • You will work closely with various teams to resolve any issues and enhance the overall customer experience.
  • Your skills in relationship-building and customer service will be crucial to increasing customer loyalty and retention.

Requirements for the Customer Relationship Executive at Apex Network 

  • Bachelor’s degree in Business, Communications, or a related field.
  • 2+ years of experience in customer service or relationship management.
  • Excellent communication and interpersonal skills; ability to build rapport with customers.
  • Strong problem-solving abilities and a proactive approach to customer needs.
  • Experience with CRM software and customer management tools.
  • Ability to work independently and manage multiple customer accounts effectively.
  • Passion for providing top-notch customer service and enhancing the customer experience.

Benefits

  • Attractive Salary Package
  • Mandatory Benefits (including pension, HMO, and more)
  • Excellent Working Environment

Apply Here for Customer Relationship Executive at Apex Network

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