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Customer Support Associate (NYSC) at Roqqu

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We are recruiting to fill the position below:

Job Title: Customer Support Associate (NYSC)

Location: Ikota, Lagos

Employment Type: NYSC

Salary: N80,000 –  N100,000 / Month.

Job Description

  • We are looking for a smart and result-driven Customer Support Associate (NYSC) to join our team. As a Customer Support Associate (NYSC), you will be the first point of contact for our customers, ensuring their satisfaction with our products and services.
  • This role offers an excellent opportunity to gain hands-on experience in customer support.

Responsibilities

  • Respond to customer inquiries and provide clear, accurate information about our platform, products, and services.
  • Collaborate with cross-functional teams to ensure swift and efficient resolution of customer issues.
  • Keep up-to-date with product updates, services, and policies to better assist customers.
  • Identify and report any recurring issues or customer feedback to the relevant teams.

Requirements

  • Bachelor’s degree in Mass Communication, Communications, English or any other related field.
  • 0 – 1 year relevant work experience
  • Excellent communication and interpersonal skills
  • Must be a corps member serving in Lagos
  • Proficiency in Microsoft Office and familiarity with customer service software is a plus.
  • Young, smart and vibrant

Application Closing Date: 22nd November, 2024.

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